Web_Privacy

Privacy Policy
Last Updated On 22-Jul-2025
Effective Date 22-Jul-2025

This Privacy Policy describes the policies of Sonic Temple Studios, LLC, 522 W Riverside Ave #4099 Spokane, Washington 99201, United States of America (the), email: chris@sonictemplestudios.com, phone: (425) 491-2621‬ on the collection, use and disclosure of your information that we collect when you use our website ( https://groovs.app ) (the “Service”). By accessing or using the Service, you acknowledge this Privacy Policy. Where required by applicable law (e.g., GDPR/UK GDPR), we will obtain your explicit consent for certain processing activities (such as optional surveys or marketing), and you may withdraw that consent at any time as described below. Unless stated otherwise, we act as the data controller for personal data processed through the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you (as applicable to your use of the Service):

    1. Name
    2. Email
    3. Payment Info
    4. Survey data for product research and development (including free-text responses, ratings, preferences, and any information you choose to include)
    5. Technical and usage data (e.g., IP address, device and browser information, pages viewed, timestamps), including data generated by embedded third-party services we use to deliver forms and analytics
  2. How We Collect Your Information:

    We collect/receive information about you in the following manner:

    1. When a user fills up the registration form, survey form (e.g., via embedded Google Forms), or otherwise submits personal information
    2. Interacts with the website (including through cookies and similar technologies)
    3. From public sources
  3. How We Use Your Information:

    We will use the information that we collect about you for the following purposes:

    1. Creating user account
    2. Customer feedback collection
    3. Enforce T&C
    4. Processing payment
    5. Support
    6. Administration info
    7. Manage customer order
    8. Manage user account
    9. Product research and development, including analysis of survey responses (we may aggregate and/or anonymize responses where possible)
    10. Marketing communications where you have provided your explicit consent (you can withdraw this at any time)

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

  4. Legal Bases for Processing (EEA/UK users):

    Where the GDPR/UK GDPR applies, we process your personal data on one or more of the following legal bases:

    1. Consent (e.g., optional surveys, marketing communications). You may withdraw consent at any time by contacting us at chris@sonictemplestudios.com.
    2. Contract (to provide the Service you request and perform our agreement with you).
    3. Legitimate interests (e.g., to improve and secure our Service), provided these are not overridden by your rights.
    4. Legal obligations (e.g., tax and accounting requirements).
  5. How We Share Your Information:

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Analytics
    2. Data collection & processing (e.g., hosting, form/survey providers such as Google Forms, payment processors, and other service providers acting on our instructions)

    We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

  6. Third-Party Services (including Google Forms):

    We may embed or link to third-party services (such as Google Forms) to collect survey responses. When you interact with these services, they may collect personal data and set cookies or similar technologies. These third parties process your data in accordance with their own privacy policies. Where such services act as our processors, we have appropriate agreements in place; where they act as independent controllers, they determine their own purposes and means of processing.

  7. International Data Transfers:

    We are located in the United States. If you access the Service from the EEA, UK, or other regions with data protection laws, your personal data may be transferred to and processed in countries outside your jurisdiction. Where required, we implement appropriate safeguards for such transfers (for example, reliance on Standard Contractual Clauses and/or comparable transfer mechanisms), and we take steps to ensure your information receives an equivalent level of protection.

  8. Retention Of Your Information:

    We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Survey responses used for product research and development are generally retained for up to 24 months and may be aggregated and/or anonymized earlier where feasible. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  9. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at chris@sonictemplestudios.com. We will respond to your request in accordance with applicable law (generally within one month under the GDPR/UK GDPR).

    You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at chris@sonictemplestudios.com.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

    We do not use your information for decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

  10. Survey-Specific Information and Consent:

    Surveys are optional. Before submitting a survey response, you will be presented with a clear consent notice. By checking an unchecked box, you consent to our collection and processing of your responses for the purposes described in this Policy (e.g., product research and development). If we wish to use your responses for additional purposes (such as marketing follow-ups), we will request a separate opt-in. You may withdraw your consent at any time by contacting chris@sonictemplestudios.com; this will not affect the lawfulness of processing based on consent before its withdrawal.

  11. Cookies Etc.

    To learn more about how we use cookies and similar technologies—and your choices in relation to these tracking technologies, including those set by embedded third-party services such as Google Forms—please refer to our Cookie Policy.

  12. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  13. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Sonic Temple Studios, LLC, 522 W Riverside Ave #4099 Spokane, email: chris@sonictemplestudios.com. We will address your concerns in accordance with applicable law.

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