Privacy Policy

This Privacy Policy describes how Sonic Temple Studios, LLC (“we”, “us”, “our”), located at 522 W Riverside Ave #4099, Spokane, Washington 99201, USA, collects, uses, and discloses information through the website https://groovs.app (the “Service”). Contact: chris@sonictemplestudios.com, +1 (425) 491-2621.

The company acts as the data controller for personal data processed through the Service. This policy may be modified at any time. Revised versions become effective 180 days after posting. Continued use of the Service constitutes acceptance of the current version.

1. Information we collect

We may collect:

• Name
• Email
• Payment information
• Survey data for product research and development (including free-text responses, ratings, preferences)
• Technical and usage data (IP address, device and browser information, pages viewed, timestamps)

2. How we collect your information

We collect information through:

• Registration forms, survey forms (including embedded Google Forms), or direct submission
• Website interactions, including cookies and similar technologies
• Public sources

3. How we use your information

We use collected information for:

• Creating user accounts
• Collecting customer feedback
• Enforcing our Terms & Conditions
• Processing payments
• Customer support
• Administrative purposes
• Managing customer orders and user accounts
• Product research and development (including aggregated or anonymized survey analysis)
• Marketing communications (with explicit consent, withdrawable at any time)

Any additional use requires separate consent.

4. Legal bases for processing (EEA / UK users)

Under GDPR and UK GDPR, our processing relies on:

• Consent for optional surveys and marketing communications. Withdrawable at any time by contacting chris@sonictemplestudios.com.
• Contract to provide the Service you have requested.
• Legitimate interests in improving and securing the Service.
• Legal obligations, including tax and accounting requirements.

5. How we share your information

We do not transfer personal information to third parties without consent, except to:

• Analytics providers
• Data collection and processing providers (hosting, form and survey providers such as Google Forms, payment processors, and other service providers acting on our instructions)

Third parties must use information only for the intended purposes and retain it no longer than necessary.

Disclosure may occur to (1) comply with law, regulation, court order, or legal process; (2) enforce agreements; or (3) respond to claims of rights violations. In case of merger or acquisition, information transfers to the new owner.

6. Third-party services (including Google Forms)

Embedded or linked third-party services may collect personal data and set their own cookies. These services process data under their own privacy policies. Where they act as processors, appropriate agreements are in place. Where they act as independent controllers, they determine their own processing purposes and means.

7. International data transfers

We are located in the United States. Data from the EEA, UK, or other regions with data protection laws may be transferred and processed outside your jurisdiction. We implement appropriate safeguards, including Standard Contractual Clauses and comparable mechanisms, to ensure an equivalent level of protection.

8. Retention of your information

Personal information is retained for 90 days to 2 years after account termination, or as long as needed to fulfill the purposes for which it was collected. Longer retention occurs for record-keeping, reporting, legal enforcement, and fraud prevention. Survey responses used for product research and development are generally retained for up to 24 months and may be aggregated or anonymized earlier. Residual anonymous and aggregated information may be stored indefinitely.

9. Your rights

Depending on applicable law, you may have the right to:

• Access, rectify, or erase your personal data
• Receive a copy of your personal data
• Restrict or object to active processing
• Request data portability to another entity
• Withdraw consent that you previously provided
• Lodge complaints with statutory authorities

Exercise these rights by writing to chris@sonictemplestudios.com. We respond within one month under GDPR and UK GDPR. You may opt out of direct marketing communications by contacting the same email.

Refusing required information or withdrawing consent may prevent access to portions of the Service. We do not use information for solely automated decisions that have legal effects or significant impact.

10. Survey-specific information and consent

Surveys are optional. Clear consent notices appear before submission. Checking the unchecked consent box consents to collection and processing for the purposes described (product research and development). Additional purposes require separate opt-in. Consent may be withdrawn at any time by contacting chris@sonictemplestudios.com without affecting the lawfulness of prior processing.

11. Cookies

For information about cookies and similar technologies used on the Service — including those from embedded third-party services like Google Forms — refer to the Cookie Policy.

12. Security

We use reasonable security measures to prevent loss, misuse, or unauthorized alteration of information. Absolute security cannot be guaranteed. Users transmit information at their own risk.

13. Grievance / Data Protection Officer

For queries or concerns about how we process information, contact the Grievance Officer:

Concerns are addressed in accordance with applicable law.